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Who We Are

Who We Are

About Alpha CPS

Alpha Corporate Property Services (Alpha CPS) is an Australian integrated facility services provider delivering cleaning, grounds maintenance, maintenance, hygiene, consumables, waste management and specialist services across complex and essential operating environments.

We support organisations across commercial property, corporate, healthcare, education, government, retail, industrial and logistics, sport and recreation, and multi-site sectors, providing tailored solutions designed around the operational needs of each facility.

Our operating model brings together skilled people, specialist resources, technology-enabled service management and structured quality, safety and environmental systems. Our purpose is to help clients create and maintain safe, healthy, productive, resilient and sustainable places for people and communities.

Better Places. Better Outcomes.

Our Purpose

The environments we maintain influence the people who use them every day. Cleanliness affects health and wellbeing. Maintenance protects assets and operational continuity. Safe work practices protect people. Environmental decisions affect communities and future generations. Reliable service protects our clients’ reputation.

For Alpha CPS, these responsibilities are interconnected. We approach property services as an integrated operational partnership rather than simply a collection of individual tasks.

A Disciplined Service Model

Our Approach

Understand

We learn how the facility operates, who uses it, what risks exist and which outcomes matter most.
1

Plan

We translate requirements into clear scopes, controls, responsibilities, service standards and performance expectations.
2

Deliver

Our people, supervisors, specialist resources and systems work together to deliver the agreed service safely and consistently.
3

Improve

Performance is reviewed, issues are addressed, and opportunities for improvement in service, safety, quality, and sustainability are identified
4
Safe Delivery Is Successful Delivery

Safety, Quality & Risk

Safety and quality are fundamental to how Alpha CPS operates. Facility services frequently involve people working around occupied buildings, public environments, vehicles, machinery, chemicals, working-at-height risks, manual handling and other operational hazards.

Our approach is based on identifying risk before work begins, establishing appropriate controls, and ensuring our people have the knowledge, equipment and supervision required to perform their work safely and consistently

Safety priorities
Site-specific risk assessments and safe work procedures
Employee induction, competency development and toolbox communication
Hazard, incident and near-miss reporting
Chemical, equipment and vehicle controls
Contractor and supplier management
Operational inspections, audits and corrective actions
Ongoing performance monitoring and continuous improvement
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Quality management

Quality means delivering the agreed standard consistently across every site, every service and every shift. Our quality framework is built around planning, delivery, verification and improvement.

Planning

Understand client requirements and translate them into measurable service standards.

Delivery

Provide clear scopes, work instructions, training, supervision and suitable resources.

Verification

Monitor service delivery through inspections, technology, reporting and client feedback.

Improvement

Address root causes, implement corrective actions and strengthen service performance over time.
Governance Behind Service Delivery

Integrated Management Systems

Strong governance and management systems provide the foundation for reliable facility services. Alpha CPS applies structured systems across quality, workplace health and safety, environmental management, operational risk, incident management, training, auditing, corrective actions and continual improvement.

These systems support disciplined service delivery, accountability and a consistent approach to managing risk and performance across the organisation.

Responsible Property Services

ESG

Environmental, Social and Governance considerations are increasingly influencing how organisations procure, manage and evaluate facility services. Clients are assessing service partners not only on operational performance and value, but also on environmental impact, workforce practices, ethical supply chains, governance and transparency.

Environmental Social Governance

Facility services can influence chemical use, water consumption, waste generation, transport impacts and the lifecycle of facility assets. Our environmental priorities focus on practical opportunities to reduce impact while maintaining safety and quality.

  • Chemical minimisation and responsible product selection
  • Water-efficient cleaning methodologies
  • Waste segregation, recycling and landfill reduction
  • Responsible consumable selection
  • Efficient equipment and fleet practices
  • Pollution prevention and environmental compliance
  • Support for client sustainability objectives

Our people are central to the services we provide. Our social priorities focus on safe, fair and respectful workplaces, workforce development and creating broader value through employment and supply-chain participation.

  • Safe and respectful workplaces
  • Fair employment practices
  • Training, development and workforce engagement
  • Diversity and inclusion
  • Employee wellbeing awareness
  • Ethical labour practices
  • Local and social procurement opportunities
  • Responsible supply-chain relationships

Good governance builds trust. Our governance priorities are designed to create clear accountability across operations, workforce, suppliers and client relationships.

  • Legal and regulatory compliance
  • Safety, quality and environmental governance
  • Ethical business conduct and risk management
  • Modern slavery and supply-chain awareness
  • Responsible procurement
  • Privacy and information management
  • Transparent performance reporting
  • Incident, corrective-action and business continuity management
Innovation priorities

Innovation for Alpha CPS means identifying better ways to deliver services. This may include robotics, smart monitoring, digital inspections, automated reporting, water-saving technologies, low-chemical cleaning systems, improved equipment, data analytics and predictive maintenance approaches where they create measurable value.

Visibility Creates Accountability

Technology & Innovation

Modern facility services increasingly depend on reliable operational information. Alpha CPS uses technology-enabled management systems to support monitoring, workforce coordination, service verification and client reporting.
The Alpha Online System (AOS), together with GPS-enabled workforce and vehicle systems, supports improved visibility across field operations and multi-site portfolios.

Attendance verification Improved visibility of scheduled service attendance.
Operational coordination Better oversight of people, vehicles and service activity.
Performance reporting Clear information for monitoring service delivery and contract performance.
Issue management Faster identification, escalation and response to service issues.
Portfolio oversight Improved transparency across geographically dispersed facilities.
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Preparing For What Is Next

Emerging Property Services Priorities

Healthy Buildings

Greater focus on hygiene, indoor environments and occupant wellbeing.

ESG Performance

Increasing expectations for measurable environmental and social outcomes across supply chains.

Decarbonisation

Greater focus on reducing emissions associated with fleets, equipment, consumables and service delivery.

Circular Economy

Moving beyond disposal toward prevention, reuse, recycling and better resource management.

Social Procurement

Creating broader community value through procurement, employment and supply-chain participation.

Data & Transparency

Using digital systems to provide stronger verification, performance information and decision-making.

Automation & Innovation

Evaluating robotics and emerging technologies where they can improve safety, productivity and service outcomes.

Climate Resilience

Preparing facilities and service operations for extreme weather, disruption and changing environmental conditions.

Workforce Sustainability

Building skilled, engaged and resilient frontline workforces.